Incident investigation report
What happened
An account was used to run an unauthorised program on one workstation, which set itself up to restart and then sent data to an outside address. The same account was then used on a file server.
What was affected
Five systems carry the same indicators, found by sweeping every employee's machine rather than assuming the first was the only one.
What to do, in order
- NowRemove the persistence and reset the account on every matched system.
- NextClose the root cause identified in the technical account.
- ThenKeep the indicators in monitoring so a return is seen, not assumed away.
Written for legal, regulatory and HR readers. Every statement points to the technical account.


