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Curasend · Insurance documents

Insurance document capture and submission

A mobile app that scans, cleans up and submits insurance documents in three taps.

CurasendReady
  • Cropped
  • Straightened
  • Text enhanced
Send securely
Illustration
Client
Curasend
Industry
Healthcare
Region
Germany
Year
2023
The problem

The sending was never the hard part.

Submitting documents to an insurer is a small task that people reliably put off — find the paperwork, photograph it badly, email it, get told it is illegible, repeat.

  1. 1Find the paperwork
  2. 2Photograph it badly
  3. 3Email it
  4. 4Told it is illegible
  5. Repeat

The friction is not the sending. It is that a phone photo of a document taken on a kitchen table is skewed, cropped wrong and hard to read, and neither the sender nor the insurer wants to deal with it.

How it works

Four steps, and the hard one is automatic.

  1. 01

    Scan

    The app captures the document through the phone camera with a guided scanning flow.

  2. 02

    Clean it up automatically

    Image processing automatically crops the document, straightens it, and enhances text quality and overall page appearance — with a single tap rather than manual adjustment.

    Automatic
  3. 03

    Send securely

    The cleaned document is submitted straight to the insurer through a secure channel.

  4. 04

    Confirm

    The user receives approval confirmation in the app, closing the loop that email submission leaves open.

02 Clean it up · crop & straighten

A photo of a page is not a page. One tap makes it one.

The app captures the document through the phone camera with a guided scanning flow. What it catches is whatever the moment allowed: the sheet at an angle, the table around it, the corners where the camera left them. Image processing automatically crops the document, straightens it, and enhances text quality and overall page appearance — with a single tap rather than manual adjustment.

  • Cropped to the page's own edges — the table, the mug ring and the shadow go.
  • Straightened — the page is mapped back to an upright rectangle, so lines of text run level again.
  • Automatic — the person taps once rather than dragging corners into place themselves.

Try it: drag a corner somewhere wrong and watch the result warp, then let it find the page.

Drag a corner, or find the page
As photographed
What gets sent
02 Clean it up · enhance

Then it is made readable, before anyone has to read it.

A straight page can still be a bad one: grey paper, a shadow across one corner, text gone soft and faint. The same tap enhances text quality and the overall page appearance, so the file the insurer opens is one they can actually work with.

  • Text quality — faint, soft ink brought back to crisp, dark text.
  • Page appearance — tint and uneven light lifted, so the sheet reads as a clean white page.

Drag across the page to compare, and switch each improvement off to see what the other does alone.

NameInsurance no.DateSignature
NameInsurance no.DateSignature

One tap does both — no manual adjustment.

0304 Send securely · confirm

Sent securely, and answered where it was sent from.

The cleaned document is submitted straight to the insurer through a secure channel.

The user receives approval confirmation in the app, closing the loop that email submission leaves open. Email never tells the sender where their document stands; the app does.

You
Insurer
  1. The cleaned documentSubmitted straight to the insurer, over a secure channel
  2. Approval confirmationShown in the app it was sent from
  3. Loop closed
The app

In the client's own colours, and in German.

The illustrations above use this page's palette. This is Curasend itself: the three steps on its opening screen, and the send screen that asks for contact details in case the insurer has questions.

  1. 1Einfach scannenScan
  2. 2Sicher sendenSend securely
  3. 3Genehmigung erhaltenReceive approval
Two phones running the Curasend app. Left: the dark-blue send screen, with fields for the sender's name, mobile number and email and a mint “Dokument jetzt senden” button. Right: the opening screen, “Mit 3 Klicks”, listing 1 Einfach scannen, 2 Sicher senden, 3 Genehmigung erhalten.
Scan, send and approve — the three-step submission flow
The system

One capture, one secure channel, one answer back.

  1. Mobile appGuided capture through the phone camera
  2. Image processingCrop · deskew · text enhancement
  3. Secure submissionStraight to the insurer
  4. InsurerReceives a legible document
  5. Approval confirmationBack in the app

What we built

  • A mobile app letting users scan and send documents to their insurer in three clicks.
  • Automatic cropping, deskewing and text enhancement using image processing.
  • Secure submission with in-app approval confirmation.

Built with

React NativeNext.jsPythonNode.js

Services

Outcome

What changed.

Document submission reduced to three taps

Legibility problems removed before the insurer ever sees the file

In-app confirmation replacing email uncertainty

Next

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