Feasibility assessment inside a municipal authority means working through large volumes of dense technical and regulatory documentation, where the material that determines a decision is buried across hundreds of pages — and arrives in whatever format the submitting consultancy chose to use.
The work does not stop at reading. Every assessment produces downstream artefacts: financial sheets, standardised forms, calculation tables. These were being filled by hand, transcribing figures out of one document and into another, which is slow and exactly the kind of task where transcription errors quietly enter the record.
Benchmarking was harder still. Judging a proposal against ISO, WHO and other international standards requires knowing which clauses apply and finding the corresponding evidence in the submission — expert work that varied depending on who performed it.